Built around your building
McKay Property Solutions provides the structure of a professional managing agent with the access and responsiveness of an independent firm. We work closely with directors, freeholders and residents to keep buildings compliant, well maintained and financially organised.
Our property management story began in 2018. Since then, we have grown to manage a portfolio of blocks across London and the South East, including Victorian houses converted into flats, listed buildings and mixed-use residential and commercial properties.
What we manage
From service-charge budgets to leaking roofs, good management joins the financial, practical and human parts together.
Purpose-built management for resident-led buildings, RTM companies and small freehold companies—particularly blocks of 2–10 homes.
Clear oversight of mixed-use and residential freeholds, combining practical building care with disciplined administration.
Practical oversight of the repairs, planned maintenance and specialist checks that keep a building safe and well cared for.
Clear fees from the start
We quote a fixed annual fee based on your building and the services it needs, with any additional work identified before you appoint us.
A more direct model
Property management works best when context is not lost between departments. You receive a consistent point of contact who understands the building, its history and the decisions already made.
Switching managing agent
We review the lease, accounts, compliance position, contractors and the priorities of directors and residents.
A clear transition plan protects records, client funds, insurance information and ongoing works.
Direct communication, organised reporting and proactive maintenance replace uncertainty and chasing.
Budgets, suppliers and planned works are reviewed so management becomes calmer and more predictable.
Our work
Every instruction has its own history, priorities and people. These examples show how we approach the work, from resident-led buildings to more complex property matters.
Residential block management
West Norwood, London · Five flats
A Victorian conversion with a resident-led freehold company, requiring continuity of management and a clear view of day-to-day issues.
We work with the directors on maintenance priorities, service-charge administration and the records needed to manage the building. A shared live issues tracker keeps outstanding matters and next steps in one place.
Directors have individual portal access to the building’s shared information and can report maintenance issues directly to our team.
Independent freehold management
Walworth, London · Three flats
A smaller residential building where directors need proportionate administration, accessible information and a managing agent they can contact directly.
We bring service-charge administration, building documents and maintenance reporting together around the needs of the freehold company.
A dedicated client portal provides access to the live issues tracker and shared insurance documents. Each flat has its own service-charge demand access, with joint owners sharing the same flat account.
Mixed-use property · Ongoing instruction
South East London
A mixed-use property involving separate freehold and residential leasehold interests, alongside significant repair considerations.
Our work involves coordinating the parties and their professional advisers, organising property information and considering how the different interests may be presented to prospective buyers.
This instruction is ongoing. No completed sale or sale outcome is claimed. Each seller retains responsibility for approving the terms relating to their own interest.
Further property support
Block management is our core business. We also help landlords and property owners with related services.
Tenant finding, tenancy administration, rent collection and day-to-day property management.
Valuations arranged through independent RICS-qualified surveyors, with the right specialist for your property.
Support with marketing your property, finding a buyer and coordinating the sale process.
Client testimonials
We would definitely recommend McKay Property Solutions. We were with a larger corporate company and experienced poor communication and constant chasing.
Things are much better now. Going for a smaller, more hands-on agent was definitely the right move for us. Very proactive management, identifying issues and addressing them promptly.
My husband and I recently purchased a share of freehold and decided to switch to McKay Property Solutions after a terrible experience with another block management company. The difference has been night and day.
Working with Doug and his team has been an absolute pleasure - he’s professional, responsive, and truly understands how to make the process smooth and stress-free. We would highly recommend McKay to anyone looking for a reliable property management company!
Could not speak more highly of them!
We had been using some of the usual agents to manage our flat in SE16 for about 10 years and were constantly disappointed at the turnover of staff and the lack of care once the tenant was found and the letting agent was paid.
Doug’s approach is completely the opposite and I would recommend anyone looking for an agent who cares about your property, the tenants and the landlord to contact him and make the switch. I wish I had found him earlier.
Professional safeguards
Start a conversation
Tell us about your building and what is not working. We’ll respond with a practical next step and, where appropriate, a tailored management proposal.
Before you switch
Yes. An agreement and handover plan can be prepared during the notice period, with management becoming operational from the agreed commencement date.
No. McKay Property Solutions specialises in smaller residential buildings, including RMCs, RTM companies and freeholds with only a handful of homes.
The handover process includes reconciling balances and transferring funds, records and supporting information into the appropriate protected client-money arrangements.
