Contemporary London residential building at dusk

Independent management · London & the South East

Block management,done properly.

Direct, accountable management for resident-led blocks, RTM companies and freeholders, with a bespoke service built around your building.

01 / Overview

Built around your building

Smaller portfolios deserve more attention—not less.

McKay Property Solutions provides the structure of a professional managing agent with the access and responsiveness of an independent firm. We work closely with directors, freeholders and residents to keep buildings compliant, well maintained and financially organised.

Property management since 2018

Our property management story began in 2018. Since then, we have grown to manage a portfolio of blocks across London and the South East, including Victorian houses converted into flats, listed buildings and mixed-use residential and commercial properties.

What we manage

One accountable partner for the whole building.

From service-charge budgets to leaking roofs, good management joins the financial, practical and human parts together.

01

Block & RTM management

Purpose-built management for resident-led buildings, RTM companies and small freehold companies—particularly blocks of 2–10 homes.

  • Service-charge administration
  • Repairs and contractor oversight
  • Compliance and resident communication
02

Freehold & estate management

Clear oversight of mixed-use and residential freeholds, combining practical building care with disciplined administration.

  • Insurance and claims coordination
  • Company-secretarial support
  • Major works and Section 20 administration
03

Building care & compliance

Practical oversight of the repairs, planned maintenance and specialist checks that keep a building safe and well cared for.

  • Repairs and planned maintenance
  • Safety assessments and specialist coordination
  • Contractor supervision and major works
Explore block management

Clear fees from the start

A proposal built around your block.

We quote a fixed annual fee based on your building and the services it needs, with any additional work identified before you appoint us.

Fixed annual feeTailored to your buildingNo VAT chargedView our fees
Well-maintained contemporary communal entrance
Care that residents can see

A more direct model

The person you speak to knows your building.

Property management works best when context is not lost between departments. You receive a consistent point of contact who understands the building, its history and the decisions already made.

ClearBudgets, records and decisions explained without unnecessary jargon.
ResponsiveResidents and directors know who is responsible and how to reach them.
ProactiveMaintenance and compliance planned before they become expensive emergencies.
02 / How it works

Switching managing agent

A controlled handover.
A clearer way forward.

01

Understand the building

We review the lease, accounts, compliance position, contractors and the priorities of directors and residents.

02

Plan the handover

A clear transition plan protects records, client funds, insurance information and ongoing works.

03

Manage visibly

Direct communication, organised reporting and proactive maintenance replace uncertainty and chasing.

04

Improve over time

Budgets, suppliers and planned works are reviewed so management becomes calmer and more predictable.

Further property support

More support,
when you need it.

Block management is our core business. We also help landlords and property owners with related services.

01

Lettings & landlord services

Tenant finding, tenancy administration, rent collection and day-to-day property management.

02

Property valuations

Valuations arranged through independent RICS-qualified surveyors, with the right specialist for your property.

03

Property sales

Support with marketing your property, finding a buyer and coordinating the sale process.

Explore our additional services

Client testimonials

What our
clients say.

Google reviewsRead our reviews
Freehold management

My husband and I recently purchased a share of freehold and decided to switch to McKay Property Management after a terrible experience with another block management company. The difference has been night and day.

Working with Doug and his team has been an absolute pleasure - he’s professional, responsive, and truly understands how to make the process smooth and stress-free. We would highly recommend McKay to anyone looking for a reliable property management company!

Marta & Chris VernaliFreehold Company Directors
Lettings & property management

Could not speak more highly of them!

We had been using some of the usual agents to manage our flat in SE16 for about 10 years and were constantly disappointed at the turnover of staff and the lack of care once the tenant was found and the letting agent was paid.

Doug’s approach is completely the opposite and I would recommend anyone looking for an agent who cares about your property, the tenants and the landlord to contact him and make the switch. I wish I had found him earlier.

Adam DeaneProfessional Landlord

Professional safeguards

Property Redress SchemeClient Money ProtectionTenancy Deposit SchemeFully insuredHMRC registered forEstate agency activities (AML)

Start a conversation

Considering a change of managing agent?

Tell us about your building and what is not working. We’ll respond with a practical next step and, where appropriate, a tailored management proposal.

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Or contact us directly using the details alongside this form.

Before you switch

Common questions

Can we appoint you before our current agent’s notice expires?

Yes. An agreement and handover plan can be prepared during the notice period, with management becoming operational from the agreed commencement date.

Do you only work with large developments?

No. McKay Property Solutions specialises in smaller residential buildings, including RMCs, RTM companies and freeholds with only a handful of homes.

What happens to our service-charge funds?

The handover process includes reconciling balances and transferring funds, records and supporting information into the appropriate protected client-money arrangements.